Operations Manager

Operations Manager - Land Operations

Role Overview

As Operations Manager, you will play a pivotal role in ensuring the safe and efficient running of land operations. Working as part of a leadership team, you will oversee 24/7 operational safety across several hundred acres, managing staff, contractors, and critical infrastructure. This role combines strategic oversight with hands-on leadership, requiring a strong background in port operations, security, or large-scale logistics.

Key Responsibilities: -

Leadership

• Lead by example, managing contracted security, and operational staff.
• Report and escalate incidents impacting operations.
• Represent Operations at key committees (Emergency Management, Health & Safety, etc.).
• Conduct regular inspections of staff, equipment, and facilities.
• Contribute to annual security budget planning.

Security & Compliance

• Ensure compliance with ISPS Code and EU Directive 2005/65/EC.
• Investigate, document, and report security incidents.
• Manage contracted security staff against SLA/KPI standards.

Systems & Technology

• Oversee critical systems including CCTV, ANPR, fire/intruder alarms, and access control.
• Manage digital applications (induction, incident reporting).
• Supervise vehicle scanning, OCR, gantry messaging, and IT pass solutions.

EHS & Dangerous Goods

• Implement and monitor EHS policies, risk assessments, and safety initiatives.
• Ensure staff compliance with SOPs, PPE, and safety standards.
• Administer compliance with Dangerous Goods Bye-laws.

Operations Management

• Manage Temporary Traffic Management applications.
• Support adverse weather response plans.
• Oversee visits, cruise operations, and cargo storage.

Stakeholder Engagement

• Build strong relationships with operators, agencies, and customers.
• Actively participate in liaison groups and committees.

Contract & Training Management

• Manage security contracts, KPIs, and SLA reviews.
• Ensure staff training is up to date and compliant.

Key Competencies

• Core: Integrity, Communication, Decision-making, Problem-solving
• Leadership: Self-leadership, Strategic Planning, Leading others
• Technical: Risk Management, Safety/Health/Environment, Partner Relationships
• Behavioural: Critical Thinking, Influencing, Organisation, Flexibility

Qualifications & Experience

Essential:

• Licensed Security Officer (or equivalent background in Army, Police, Navy, aviation, or marine policing).
• Alternatively, experience in high-volume supply chain/logistics with dangerous goods across land, sea, or air.
• Full Irish Driver's Licence.
• Strong English proficiency and report writing skills.
• Proficiency in Microsoft Office.
• Experience in Occupational Health & Safety / Risk Management (e.g., OSHAS 18001).
• Experience with CCTV, ANPR, alarms, and access control systems.

Desirable:

• First Aid certification (First Aid Responder, Cardiac First Responder).
• CPC Driver Licences.
• Supervisory or managerial experience in maritime, policing, military, security, or logistics.
• Environmental policy awareness (ISO 14001).
• Training qualifications (QQI Level 6 - Train the Trainer).

Additional Information

• The successful candidate will receive training appropriate to the role.
• Flexibility is essential: early/late shifts required, with one weekend in three on call.
• A competitive benefits package and clear career progression opportunities are offered.