HR in 2020; a New Employment Landscape

Looking forward to 2020, it’s becoming more and more evident that the way businesses respond to technology will be key to their success. Already in 2015 there has been a huge focus on ‘big data’, and how it can be used to an organisation’s advantage.

IBM recently discovered that 90% of the data we currently use was created within the last two years. With data amassing at such a pace, the key for businesses is understanding how to reap the benefits of big data in terms of tracking employee turnover, retention, CV suitability and much more. However, many organisations are still failing to invest.

Technology does have its caveats; the emergence of our ‘always on’ culture is now making a work/life balance less and less easy to achieve, as we no longer need to be at work to be working. Instead, employees are using their personal devices to operate wherever and whenever they find most convenient. Whilst this undoubtedly has benefits, we must consider that if people can work at any time and in any location, where does work stop and personal time begin?

Technology is also being welcomed (with different degrees of enthusiasm) by the increasingly diverse workforce as more and more of Generation Y join the working world. A global study of over 10,000 people found that 33% believe that demographic shifts will have the biggest impact on HR over the next ten years. ‘Gen Y’ will account for nearly half of the world’s employees in the near future, howeveran increasing life expectancy and ageing population means that people are working beyond ‘normal retirement age’. This means that the generational diversity in the workplace continues to increase.

Our new ability to collaborate across different countries and time zones, thanks to technology, has contributed to the creation of what many are now calling a ‘global village’. This contributes to the leadership challenge of managing an increasingly remote and flexible workforce; a skill that many believe most managers do not possess. As workplace demographics shift, so too will how we come to view our jobs and workplace.

These issues and more are discussed in our latest white paper ‘HR in 2020; a New Employment Landscape’. With a foreword from Helen Norris (Head of HR, Group Operations at Nationwide Building Society), it also includes expert insight from some of the industry’s senior HR thought leaders.

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