Logistics & Shipping Specialist - Italian or Spanish Speaker

Responsibilities:

• Be the connection between all areas of the business- positively impacting upon the customer experience overall.
• Use your strong customer focus to resolve logistics service queries, complaints & lessons learned.
• Efficiently resolve queries relating to the global transportation network delivery service.
• Have cross-functional communication with internal customers- creating & maintaining strong working relationships with colleagues in the Production Centres, Sales Centres & Logistics.
• Build strong relationships with external parties who are key to the success of Customs & Trade Compliance & external logistics to move products around the world.
• Work as part of the team to coordinate & resolve disruptions.
• Monitor & coordinate all physical & IT flows (inbound, outbound, returns).
• Provide info of delivery date (IOD) or proof of delivery (POD), as required.
• Coordinate shipping documents, commercial invoices, AWB, customs, safety data sheets etc. as required.

Requirements:

• Degree in Business, or freight forwarding experience working with the likes of DHL, UPS, DBS, Fedex etc.
• Fluent English and Italian or Spanish are a priority (other languages are a plus).
• Good communication & problem-solving skills.
• Passion for documentation (Work instructions, SOP’s, SLA’s).
• SAP-Knowledge (Module WM) or other Transport Management Systems.
• Ability to work under pressure.
• Training & certification of ADR, IMO & IATA preferred.
• Logistics or Customer Service experience and strong MS Office skills.

Please apply directly online or to Caoimhe Morris at Sanderson.